Telecaller

15,000 - 20,000 /month

Srilakshmi Automobiles Private Limited

Yelahanka, Bangalore

0 - 6+ years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Automobile

Languages: Kannada

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

A Telecaller in a new car showroom service station drives customer retention and service revenue by scheduling service appointments, following up on customer satisfaction (CSI), promoting maintenance packages, and managing customer inquiries via telephone. They are essential for bridging the gap between sales and service.

Key Responsibilities

Service Scheduling: Outbound calls to customers for service reminders and booking service appointments.
Customer Follow-up: Following up on vehicle delivery for customer feedback and addressing complaints.
Lead Generation/Upselling: Promoting service packages, accessories, and new car offers.
Data Management: Maintaining accurate, up-to-date customer records in CRM software.
Query Resolution: Answering inbound inquiries regarding service appointments, costs, and availability.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a Graduate and above qualification with 0-7 years of experience can apply for this Telecaller role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Yelahanka, Bangalore.
How many vacancies are there for this Telecaller job?
Ans : There are 5 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-7 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Computer Knowledge, Query Resolution.
What is the job location for this position?
Ans : The job location for this Telecaller position is Yelahanka, Bangalore.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 0-7 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 5 openings.