Telecaller

• Making Outbound Calls:

• Call customers or leads to promote products, services, or campaigns.

• Follow up on inquiries or previous communications.

• Receiving Inbound Calls:

• Handle customer queries, complaints, or support requests.

• Provide relevant information or redirect calls to the concerned department.

• Lead Generation:

• Gather customer details and update databases.

• Qualify potential leads and convert them to the sales closure.

• Customer Relationship Management:

• Maintain a positive and professional attitude with clients.

• Build rapport and develop long-term customer relationships.

• Maintaining Call Records:

• Log details of conversations, feedback, and outcomes.

• Prepare daily or weekly call reports.

• Achieving Targets:

• Meet assigned sales or service call quotas.

• Work toward achieving team or company KPIs.

Skills Required:

• Excellent communication skills.

• Persuasive and convincing attitude.

• Basic computer.

• Patience and customer service orientation.

• Ability to handle rejection and remain motivated.

• ONLY FEMALE CANDIDATE REQUIRED.

• JOB LOCATION : SINGUR, HOOGHLY

Job Type: Full-time

Benefits:

• Cell phone reimbursement

• Health insurance

• Leave encashment

Language:

• Hindi (Preferred)

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.