Telecaller

Your job is calling private hospitals in Bengaluru to collect and confirm their details for PulseChart's patient app, and to ask their insurance desks a few questions about cashless claims.

The work

• Call about 175 private hospitals from a list we prepare, using a script we provide in spoken Kannada and English.

• Ask the front desk a few short questions (under 2 minutes), then confirm the cashless list with the hospital's insurance desk on WhatsApp or in a short call.

• Log every answer in a Google Sheet during the call.

• Say plainly who you are calling for and why. You never pitch, and you never promise anything that is not in the script.

Schedule

• Training: one 1-hour session with role-play calls, 11 November.

• Pilot: 20 calls on 12 and 13 November, recorded for quality review, then feedback.

• Main run: 16 to 27 November, Monday to Saturday, 2:30 to 3:30 PM and 4:30 to 5:30 PM, plus a few calls to insurance desks at times they pick, usually 10:30 to 11:30 AM or 6 to 7 PM.

• About 20 to 25 hours in total.

You need

• Kannada as your first language, comfortable in everyday Bengaluru Kannada, plus clear English.

• A calm, polite phone manner, and the discipline to follow a script exactly.

• A smartphone and a laptop with internet for Google Sheets.

• Telecalling, survey or front-office experience is a plus.

Pay: Rs 200 per hour for logged hours, paid after the pilot and at the end of the run.

To apply, answer these:

1. Is Kannada your first language? Where in Bengaluru do you live?

2. Are you free 2:30 to 3:30 PM and 4:30 to 5:30 PM, Monday to Saturday, from 16 to 27 November?

3. What telecalling, survey or front-office work have you done?

4. Send a 30-second voice note reading this naturally: "Namaskara, naanu [your name], PulseChart inda. Patients-ge cashless hospital hudukoke ondu app maadthiddivi. Adralli nimma hospital details sari irbeku, adakke 2 nimisha, kelavu chikka prashne."

5. A hospital receptionist asks, "Is this Justdial?" What would you say?

• It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.