Telecaller

Key Responsibilities:

• Make outbound calls to potential and existing customers to inform them about salon services, offers, and packages.

• Handle inbound calls, answer customer queries, and schedule/reschedule appointments.

• Maintain client databases, update records, and ensure timely follow-ups.

• Support the Salon Manager by providing daily updates on bookings, cancellations, and client feedback.

• Promote membership plans, special promotions, and seasonal offers to increase salon revenue.

• Coordinate with the salon team to ensure clients receive seamless service upon arrival.

• Track and report daily call performance, leads generated, and conversion rates.

• Handle basic customer grievances professionally and escalate major issues to the Salon Manager.

• Assist the Salon Manager in maintaining overall customer satisfaction and retention.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹27000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., SOLASTAA HAIR & SKIN PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 3 Telecaller at SOLASTAA HAIR & SKIN PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.