Telecaller

13,000 - 18,000 /month

Snapmint Credit Advisory Private Limited

Tonk Road, Jaipur

6 - 48 months Experience in Customer Support / TeleCaller

10 Openings

फुल टाइम

आवश्यक स्किल्स

Domestic Calling

जॉब हाइलाइट्स

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a Customer support (calling) to join our team at Snapmint Credit Advisory Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to fintech. The role offers ₹13,000 - ₹18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Telecaller job

What qualifications and experience are required for this Telecaller position?
Ans : Candidates should have a Graduate and above qualification with 1-4 years of experience and skills like Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹13,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Tonk Road, Jaipur.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller job is located in Tonk Road, Jaipur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 1-4 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹13,000-₹18,000 per month. This is a Full Time opportunity and has 10 openings available.