Customer Care Executive

20,000 - 24,000 /month

Aimplus

Sfs Manasarovar, Jaipur

6+ months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

Dear candidate,

we have an opening in the BPO sector.

Location - Jaipur - Mansarovar

Education: 12th Pass

Rotational shift ( Cab provided only between 8:00 PM to 6:00 AM )

Experience: 6 months

Notice period: Immediate to 10 days. Joiners only needed.

Share resume at: 9900419400 / hema@aimpluss.com

Salary: 29000 ctc, in-hand 24000 / 20 to 30% hike on last drawn salary.

Job Description – Customer Success Associate (CSR)

Company: Transcom
Role: Chat CSR (Customer Support & Sales)
Location: Jaipur | Shift: Rotational
Joining: Immediate

Role Overview

Handle customer queries via chat related to mobile services, billing, and subscriptions while driving upselling and cross-selling.

Key Responsibilities

Resolve customer queries via chat
Handle billing, prepaid & subscription issues
Provide basic troubleshooting
Ensure excellent customer experience
Identify and drive sales opportunities

Eligibility

Undergraduate / graduate with a minimum of six months of experience
Excellent English communication (written & verbal)
Good typing & basic computer skills
Flexible for rotational shifts
two way cab facilities provided

Preferred

Experience in customer service / chat / sales
Telecom or international process background
Ok with night shifts and rotational shifts

Note: Immediate joiners preferred

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Care Executive job

What qualifications and experience are required for this Customer Care Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience and skills like Non-voice/Chat Process.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹20,000-₹24,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sfs Manasarovar, Jaipur.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 50 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Sfs Manasarovar, Jaipur.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Non-voice/Chat Process with 1-7 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹20,000-₹24,000 per month. This is a Full Time job and has 50 openings.