Telecaller

We are looking for a Collection Executive with mandatory experience in any type of collections (tele-calling, field collections, recovery, loan collections, credit card collections, etc.). The role involves following up with customers for overdue payments and ensuring timely recovery.

Responsibilities

Contact customers through calls/visits to remind them of pending or overdue payments.

Explain outstanding amounts clearly and guide customers on payment options.

Follow the collection process as per company policy.

Maintain daily records of calls, follow-ups, and payments collected.

Negotiate and convince customers for timely repayment.

Coordinate with internal teams for settlement, escalations, and payment issues.

Meet monthly and weekly collection targets.

Handle customer objections professionally.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Smfg India Credit.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 25 Telecaller at Smfg India Credit
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.