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Telecaller

salary 22,000 - 25,000 /month
company-logo
job companyShubham Enterprises
job location Work from home
job experienceFreshers in Customer Support / TeleCaller
Replies in 24hrs
16 Openings
work_from_home Work From Home
full_time Full Time

Job Highlights

sales
Industry Type: B2B Sales
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Benefits: Medical Benefits
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Internet Connection, Aadhar Card
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Job Description

We are looking for a Telecaller to join our team at Shubham Enterprises. The role offers ₹22000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have a Graduate and above qualification can apply for this Telecaller role.
  2. What salary is offered for this Telecaller job?
    Ans : The salary for this Telecaller job ranges between ₹22,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 16 vacancies for this Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Telecaller position is Lohamandi, Agra.
  8. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹22,000-₹25,000 per month. This is a Full Time job and has 16 openings.
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Other Details

Incentives

No

No. Of Working Days

6 days working

Benefits

Medical Benefits

Skills Required

communication skills

Shift

DAY

Contract Job

No

Salary

₹ 22000 - ₹ 25000

English Proficiency

Yes

Contact Person

Shubham

Interview Address

Telephonic Interview
Posted 10+ days ago

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Job Hai > Jobs in Agra > Customer Support / TeleCaller Jobs in Agra > Telecaller