Job Description: Telecaller (Real Estate)Company: Shivanya PropertiesLocation: Chikhlioli, Ambernath West, MaharashtraJob Type: Full-Time (in-office)Salary: Competitive, with performance-based incentives (commensurate with experience)Company OverviewShivanya Properties is a reputable real estate firm based in Ambernath, dedicated to providing high-quality properties and exceptional customer service to our clients. We are seeking a motivated and dynamic Telecaller to join our team and contribute to our sales and client relationship efforts.Role SummaryThe Telecaller will be the first point of contact for potential clients, responsible for making outbound calls, handling inbound inquiries, providing detailed information about our real estate projects, and scheduling site visits for the sales team. The ideal candidate will have excellent communication skills, a persuasive attitude, and a keen focus on customer satisfaction.Key ResponsibilitiesInitiate outbound calls to prospective and existing clients to generate leads and promote properties.Answer incoming calls and address customer inquiries regarding property features, pricing, and locations in a professional and patient manner.Provide detailed information about available properties and ongoing projects, adapting the pitch to suit the client's needs.Schedule and coordinate appointments for potential buyers to visit property sites with the sales team.Maintain and update customer information and call records accurately in the CRM system (Customer Relationship Management software).Follow up with clients to nurture leads, gather feedback, and ensure a smooth communication process.Achieve daily, weekly, and monthly targets for lead generation and appointments set.Collaborate effectively with the sales and marketing teams, providing feedback on client interactions and market trends.Required Skills & QualificationsEducation: Minimum of a High School Diploma or equivalent; a Bachelor's degree is a plus.Experience: Proven experience in a telecalling, telesales, or customer service role is preferred, ideally within the real estate industry.Communication: Exceptional verbal communication skills in Marathi, Hindi, and English are highly valued to effectively engage with the local clientele.Interpersonal Skills: Strong ability to build rapport with clients quickly over the phone, with a calm and professional demeanor, even when handling objections or rejections.Technical Proficiency: Basic computer knowledge, including MS Office (Excel for data entry) and experience with CRM software, is essential.Personal Attributes: A results-driven, self-motivated individual with strong organizational, time-management, and problem-solving skills.
Other Details
- It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.
More about this Telecaller job
What is the eligibility criteria to apply for this Telecaller job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹22000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Telecaller job?
Ans: This Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this Telecaller job?
Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Shivanya Properties.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller role?
Ans: There is an immediate opening of 2 Telecaller at Shivanya Properties
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller job?
Ans: This Telecaller job has Day Shift.
Candidates can call HR for more info.
A Naukri Group company
LoginHire Local Staff
15,000 - 22,000 /month*
Shivanya Properties
Chikholi, Mumbai
₹5,000 incentives included
6 - 24 months Experience in Customer Support / TeleCaller
Full Time
