Telecaller

ob Title: Tele Caller / Education Counselor (Inside Sales)

Job Summary

We are looking for a confident and persuasive Tele Caller to interact with students and parents, provide information about educational programs, and convert inquiries into enrollments. The role involves handling inbound and outbound calls, counseling prospective learners, and maintaining accurate records.

Key Responsibilities

• Make outbound calls to students/parents from provided leads

• Handle inbound inquiries related to courses, admissions, fees, and schedules

• Explain educational programs, benefits, and career outcomes clearly

• Counsel students based on their interests and academic background

• Follow up with prospective students to close enrollments

• Maintain call logs, lead status, and follow-up details in CRM or registers

• Achieve daily/weekly calling and admission targets

• Coordinate with the admissions and academic team when required

Required Skills & Qualifications

• Minimum 12th pass / Graduate (any stream)

• Prior experience in tele calling, education counseling, or sales preferred

• Excellent communication skills (Hindi & English; regional language is a plus)

• Ability to convince and build rapport with students and parents

• Basic computer knowledge (MS Excel, CRM tools)

• Target-oriented and self-motivated attitude

Experience

• 0–3 years (Freshers with good communication skills can apply)

Working Hours

• Full-time (6 days a week)

• Day shift

Salary & Benefits

• Fixed salary + incentives

• Performance-based bonuses

• Career growth in the education sector

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.