Telecaller

25,000 - 30,000 /month

Sairam Voice Processes

Rasoolpura, Hyderabad

1 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Health/ Term Insurance

Languages: Hindi, Telugu

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

With a requirement for 1 for the Trainer position, this exciting opportunity is for Sairam Voice Processes based in Hyderabad and located in Rasoolpura. We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to Health/ Term Insurance. The role offers an attractive in-hand salary of ₹25000 - ₹30000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns, and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

This role welcomes freshers who are eager to learn and grow in the Customer Support / TeleCaller field. The candidate should have good communication skills and be proficient in Telugu, Hindi. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires Graduate and the candidate should be comfortable working 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Telecaller job

What is the eligibility criteria to apply for this Telecaller job?
Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Hyderabad.
How many working days are there for this Telecaller job?
Ans: This Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this Telecaller job?
Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Sairam Voice Processes.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller role?
Ans: There is an immediate opening of 1 Telecaller at Sairam Voice Processes
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller job?
Ans: This Telecaller job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

6 days working

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Computer Knowledge, Computer Knowledge, Computer Knowledge, Query Resolution, Query Resolution, Query Resolution, Query Resolution