We are looking for a Telecaller Executive to join our team Roy Refrigeration to handle customer calls, and take all details about the customer and maintained the excel and provide exceptional customer support and resolve queries related to their problem.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Job Requirements:
The minimum qualification for this role is 10th pass and Fresher/ Experience . You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary.