Telecaller

JD FOR CRE • Demonstrate professional wow behavior with customers/ colleagues.

• Effective communication with sales on any customers related query/ issue.

• Handling all telephone related calling as per principal’s norms.

• Introduces relevant members to the customers during delivery of the vehicle.

• Proper timely calling, capturing VOC and resolving any

• Solving Apprehension/ doubts/ queries/ issues.

• Managing all findings, sharing with relevant heads and preparing list of repeated offenders.

• Highlighting any select sales personnel having more complaints.

• Informing respective department for which complaint is generate.

• Works with all dealership departments to achieve team goals.

• Resolve all customers’ complaints by ensuring regular follow-up with other departments.
• Maintain highest professional representation

• Adherence to all environment, health, safely, security measure for people, properly, cars.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Roche International.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 1 Telecaller at Roche International
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.