Telecaller

Job Title: Front Office Executive cum Telecaller

Location: Raja Rajeshwari Nagar, Bengaluru

Organization: Radha Krishna Hospitals

Industry: Fertility / IVF Hospital

Job Summary:

We are looking for a polite, well-spoken, and organized Front Office Executive cum Telecaller to manage reception duties and handle patient calls. The candidate will be the first point of contact for patients and must maintain professionalism and empathy while dealing with fertility-related inquiries.

Responsibilities:

- Attend incoming calls and respond to patient

- inquiries regarding IVF and fertility treatments

- Make follow-up calls to patients for appointments and consultations

- Schedule and coordinate doctor appointments

- Maintain patient records and update basic information in the system

- Greet and assist patients at the reception desk

Manage appointment registers and daily schedules

- Coordinate with doctors and nursing staff for smooth patient flow

- Handle basic billing support and receipt entries (if required)

- Ensure cleanliness and proper management of front office area

Requirements:

- Graduate (Any discipline)

- Good communication skills in Kannada and basic English is MANDATORY .

- Basic computer knowledge (MS Office, email handling, billing, MS. Excel, Medical Bill generating, etc.)

- Pleasant personality and patient-friendly approach

- Prior experience in hospital/clinic/IVF center preferred.

Working Details:

Work Location: Raja Rajeshwari Nagar, Bengaluru

Experience: 6 months – 3 years

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.