Telecaller

Job Title: Telecaller – Real Estate

Experience: 6 months – 4 Years
Location: Worli
Employment Type: Contract
Industry: Real Estate

Key Responsibilities
• Make outbound calls to potential customers from provided data/leads
• Handle inbound inquiries and qualify prospects
• Explain project details, pricing, location advantages, and offers
• Schedule site visits for the sales team
• Follow up regularly with interested prospects
• Maintain accurate records of calls and customer interactions in CRM
• Coordinate with the sales team for updates on site visits and closures
• Achieve daily/weekly/monthly calling and site visit targets
• Maintain strong customer relationships and ensure positive customer experience
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Requirements
• 0.6 –4 years of experience in real estate tele calling (mandatory)
• Good understanding of real estate projects and sales process
• Strong communication and persuasion skills
• Ability to handle objections confidently
• Target-driven and self-motivated
• Basic knowledge of CRM tools and MS Excel
• Fluent in [mention required languages – e.g., English & Hindi / local language]
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Key Skills
• Lead generation
• Follow-up management
• Negotiation skills
• Communication skills
• Customer handling
• Target orientation
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Performance Metrics (KPIs)
• Number of calls made per day
• Qualified leads generated
• Site visits scheduled
• Conversion ratio
• Revenue contribution (if applicable)

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.