We are looking for a Telecaller to join our team at Primecall Solutions. The role offers ₹25000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Telecaller job
Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have All Education levels can apply for this Telecaller role.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹30,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mahaveer Nagar, Kota.
How many vacancies are there for this Telecaller job?
Ans : There are 20 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels are eligible to apply for this Telecaller job. No prior experience is required.
What is the job location for this position?
Ans : The job location for this Telecaller position is Mahaveer Nagar, Kota.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 20 openings.
A Naukri Group company
LoginHire Local Staff
25,000 - 30,000 /month
Primecall Solutions
Mahaveer Nagar, Kota
Freshers in Customer Support / TeleCaller
Full Time
