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We are looking for an enthusiastic and dedicated [••job_title_label••] to become a valuable part of our team for Pratijnya Foundation based in [••city_label••], located at [••locality_label••]. The role offers [••in_hand_salary_label••] and involves managing customer calls, delivering outstanding customer service related to [••industry_label••]. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with [••experience_range_label••] years of experience in customer service or telecalling, who are proficient in [••regional_lang_label••]. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A [••min_qualification_label••] is required, and candidates must be open to working [••working_days_label••] during the [••shift_type_label••] shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be All Education levels and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹16000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., PRATIJNYA FOUNDATION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 4 Telecaller at PRATIJNYA FOUNDATION
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.