Telecaller

15,000 - 22,000 /month*

Poonawalla Fincorp

Bellandur, Bangalore

₹2,000 incentives included

Freshers in Customer Support / TeleCaller

20 Openings

Incentives included

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Malayalam, Tamil

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Telecaller to join our team [POONAWALA FINCORP]. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15000 - ₹22000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a Graduate and above qualification can apply for this Telecaller role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹22,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bellandur, Bangalore.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Non-voice/Chat Process.
Where is this job located?
Ans : This Telecaller job is located in Bellandur, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Non-voice/Chat Process along is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹15,000-₹22,000 per month. This is a Full Time opportunity and has 20 openings available.