Telecaller

salary 15,000 - 20,000 /month
company-logo
job companyPeople Growth
job location Lower Parel, Mumbai
job experience2 - 4 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Benefits: PF, Medical Benefits
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Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

Key Responsibilities:

  • Respond promptly to OEM/Dealer inquiries regarding water purification spares.

  • Prepare and send accurate quotations in line with customer requirements.

  • Monitor and ensure the availability of spares by coordinating with the Stores team and process and manage customer orders to ensure timely and accurate order fulfillment.

  • Ensure timely dispatch of spares by closely following up with the Stores.

  • Track and maintain records of inquiries, quotations, stock, and dispatches. Follow up with Courier services for timely delivery of spares to OEMs/ Dealers.

  • Work cross-functionally to address any delays or operational issues.

  • Accurate utilization of CRM and SAP for managing customer interactions, tracking inquiries, and updating records.

Qualifications & Skills:

  • Bachelor’s degree in any field.

  • 3-5 years of experience in handling OEM/Dealer business, preferably in water purification or a related industry.

  • Proficiency in CRM / SAP, Knowledge of MS Office.

  • MS Office (Excel, Word).

  • Strong communication skills, both verbal and written.

  • Excellent organizational and multitasking abilities.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.

More about this Telecaller job

  1. What is the eligibility criteria to apply for this Telecaller job?
    Ans: The candidate should be Graduate and above and above with 2 - 4 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Telecaller job?
    Ans: This Telecaller job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecaller job?
    Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., People Growth.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecaller role?
    Ans: There is an immediate opening of 10 Telecaller at People Growth
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecaller job?
    Ans: This Telecaller job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Domestic Calling, Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process, CRM, SAP

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 20000

English Proficiency

No

Contact Person

Deepa Sharma
Posted 10+ days ago
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