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Telecaller

salary 10,000 - 25,000 /month
company-logo
job companyPdr Organization Private Limited
job location Ambernath West, Mumbai
job experience0 - 4 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: Real Estate
sales
Languages: Tamil
qualification
Graduate and above
gender
All genders
jobShift
Day Shift
star
Job Benefits: Insurance, Medical Benefits

Job Description

Roles & Responsibilities:

  • Call customers regarding their loan-related issues and concerns.

  • Understand customer problems and provide proper resolutions and guidance.

  • Follow up with customers for pending cases and updates.

  • Maintain polite and professional communication during calls.

  • Handle customer queries related to loans, settlements, and dispute resolution.

  • Update call records and customer details in the system.

  • Coordinate with the internal team for issue resolution when required.


Requirements:

  • Good communication skills in Hindi, English, and Tamil language.

  • Basic computer knowledge.

  • Ability to handle customers patiently and professionally.

  • Telecalling or customer support experience will be an added advantage.

  • Problem-solving and convincing skills.


Preferred Skills:

  • Positive attitude

  • Good listening skills

  • Ability to work in a team

  • Customer handling skills

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have a Graduate and above qualification with 0-4 years of experience can apply for this Telecaller role.
  2. What salary is offered for this Telecaller job?
    Ans : The salary for this Telecaller job ranges between ₹10,000-₹25,000 per month.
  3. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ambernath West, Mumbai.
  4. How many vacancies are there for this Telecaller job?
    Ans : There is 1 vacancy for this Telecaller role.
  5. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  6. What does the role of Telecaller involve?
    Ans : As a Telecaller, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
  7. What is the job location for this position?
    Ans : The job location for this Telecaller position is Ambernath West, Mumbai.
  8. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Computer Knowledge, Query Resolution with 0-4 years of experience is the right fit for this Telecaller job.
  9. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹25,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

odd Saturday will be half day and even Saturdays will be off

Benefits

Medical Benefits, Insurance

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 25000

Regional Languages

Tamil

English Proficiency

Yes

Contact Person

Shubhangi

Interview Address

208, 2nd floor, globe Business Park,kalayn Badlapur road, Laxmi nagar, Ambernath West, Mumbai
Posted a day ago
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