Telecaller

•Telecaller – Job Description•

We’re looking for a confident communicator to drive outbound calls (or handle inbound inquiries) and support sales or service goals.

•Key responsibilities•

- Make/receive calls following a script or talking points, aiming for quality leads or issue resolution.

- Record call details accurately in the CRM and update relevant records.

- Meet daily/weekly call targets and adhere to service‑level agreements.

- Identify customer needs, handle objections, and escalate complex cases when necessary.

- Participate in brief training and performance feedback sessions.

•Requirements•

- High school diploma; prior telesales or customer‑service experience preferred.

- Clear, articulate spoken English (and/or regional language) with a friendly tone.

- Typing speed ≥ 50 wpm and basic computer proficiency (CRM, spreadsheet).

- Ability to work in a fast‑paced environment and handle rejection positively.

- Strong listening and persuasive communication skills.

•Skills•

- Effective telephone etiquette

- Basic objection‑handling and negotiation

- Attention to detail & data accuracy

- Time management & target‑driven mindset

- Team collaboration.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 10th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹19500 - ₹29000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 5 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Paytm.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 9 Telecaller at Paytm
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.