Experience:
Telecaller / Banking Collection Executive – 6 Months
Worked in a banking collection process.
Handled outbound calls to banking customers whose loan or credit card payments were delayed.
Followed up with customers regarding overdue payments.
Explained outstanding dues and payment options.
Maintained call records and updated customer information in the system.
Assisted customers professionally while ensuring timely payment follow-ups.
Achieved daily call and follow-up targets.