Telecaller

19,800 - 33,600 /month*

New Alliance

Santacruz (West), Mumbai

₹4,900 incentives included

1 - 5 years Experience in Customer Support / TeleCaller

16 Openings

Incentives included

Full Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Day Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Telecaller to join our team at New Alliance to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹19,800 - ₹33,600 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Telecaller job

What are the eligibility criteria for this Telecaller job?
Ans : Candidates should have All Education levels with 1-5 years of experience for this Telecaller job offered by New Alliance in Santacruz (West), Mumbai.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹19,500-₹33,500 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Santacruz (West), Mumbai.
How many vacancies are there for this Telecaller job?
Ans : There are 16 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Telecaller position is Santacruz (West), Mumbai.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹19,500-₹33,500 per month. This is a Full Time job and has 16 openings.