Telecaller

QUA Loan is looking for a multilingual Telecaller who is fluent into Kannad, Telugu, Marathi, Tamil to join our team. As a telecaller, you will be responsible for managing customer inquiries, handling sales calls, providing product/service information, and maintaining customer satisfaction. The ideal candidate will have excellent communication skills, be patient, and show an eagerness to help customers, with a passion for learning and improving.

Key Responsibilities:

• Handle inbound and outbound calls to assist customers or prospects in Kannad, Telugu, Marathi, Tamil.

• Respond to customer queries, provide information, and offer solutions via phone, email, or chat.

• Follow up with leads to convert inquiries into sales or appointments.

• Assist with product/service issues, complaints, and requests, ensuring customer satisfaction.

• Provide accurate information about products, services, promotions, and company policies.

• Maintain records of customer interactions, transactions, and issues.

• Achieve performance goals set by the company (e.g., sales targets, customer satisfaction rates).

• Escalate complex issues to senior staff as needed.

• Update customer details and process data into the company database.

• Work effectively within a team environment to meet team and company objectives.

Required Skills:

• Fluency in Kannad, Telugu, Marathi and Tamil

• Excellent communication and interpersonal skills.

• Ability to handle difficult situations and customer complaints with patience.

• Strong problem-solving skills and attention to detail.

• Basic computer skills (MS Office, CRM systems).

• A positive attitude and a passion for helping people.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., NAMAN FINLEASE PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 4 Telecaller at NAMAN FINLEASE PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.