Telecaller

Job Summary

We are looking for a motivated and customer-focused Telecaller to join our loan department. The primary responsibility is to contact potential and existing customers to generate leads, explain loan products, assist with documentation, and ensure successful conversion and client satisfaction.

Key Responsibilities:

• Make outbound calls to potential customers to promote loan products (personal loan, home loan, business loan, etc.).

• Handle inbound inquiries regarding loan services.

• Understand customer requirements and suggest suitable loan products.

• Explain loan terms, eligibility, and required documentation.

• Follow up with leads to ensure completion of the loan application process.

• Maintain and update customer database and call records accurately.

• Meet daily/weekly/monthly targets for calls and conversions.

• Handle customer queries and resolve issues professionally.

• Coordinate with sales, operations, and documentation teams as needed.

Requirements:

• Minimum qualification: 12th pass / Graduate (preferred).

• Prior experience in telecalling, telesales, or loan processing is an advantage.

• Good communication skills in [language(s) required, e.g., English, Hindi, regional languages].

• Basic computer skills and familiarity with CRM tools or MS Office.

• Ability to work under pressure and meet targets.

• Positive attitude, patience, and customer-oriented mindset.

Benefits:

• Fixed salary + incentives based on performance.

• Training and career growth opportunities.

• Supportive and dynamic work environment.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., MUMBAI CAFE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 3 Telecaller at MUMBAI CAFE
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.