Telecaller

Telecaller Job Available at Mrs India Inc.

We are looking for a Customer Support Executive or Telecaller to join our team Mrs India Inc. to handle customer calls, provide exceptional customer support, and resolve queries related to political event. The role offers an attractive in-hand salary of Rs. 10000 - 12000 and opportunities for growth.

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Address customer queries, resolve concerns, and manage complaints.

• Perform back-office work, including data entry and documentation.

• Conduct outbound calls to gather information or follow up on leads.

• Keep records of customer interactions and follow up when required.

• Provide customers with accurate information to help resolve their issues.

• Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 10th, 12th, or graduation and Fresher can apply. You will be responsible for gathering customer information, escalating complex issues when necessary. The candidate should be comfortable with Working Days 6 Days a Week, Monday-Saturday) during the Shift Type 10-7 Pm.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.