Telecaller

18,000 - 30,000 /month

Motorola Mobile Service Center

Sector 17 Gurgaon, Gurgaon

2 - 6+ years Experience in Customer Support / TeleCaller

4 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: B2C Sales

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Motorola Mobile Service Center to handle customer calls, provide exceptional customer support and resolve queries related to B2C Sales. The role offers an attractive in-hand salary of ₹ 18,000 - ₹ 30,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 2 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Telecaller job

Who is eligible to apply for this Telecaller job at Motorola Mobile Service Center?
Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge, Query Resolution for this Telecaller job offered by Motorola Mobile Service Center.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹30,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 17 Gurgaon, Gurgaon.
How many vacancies are there for this Telecaller job?
Ans : There are 4 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Computer Knowledge, Query Resolution.
What is the job location for this position?
Ans : The job location for this Telecaller position is Sector 17 Gurgaon, Gurgaon.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 2-7 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹18,000-₹30,000 per month. This is a Full Time job and has 4 openings.