BPO Telecaller

20,000 - 30,000 /month

Ambak

A Block Sushant Lok Phase I, Gurgaon

2 - 5 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Rotational Shift

Job Benefits: Cab

Job Description

We are looking for a BPO Telecaller to join our team at Ambak. The role offers ₹20000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to . Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this BPO Telecaller job

What are the eligibility criteria for this BPO Telecaller job?
Ans : Candidates should have a Graduate and above qualification with 2-5 years of experience for this BPO Telecaller job offered by Ambak in A Block Sushant Lok Phase I, Gurgaon.
What salary is offered for this BPO Telecaller job?
Ans : The salary for this BPO Telecaller job ranges between ₹20,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in A Block Sushant Lok Phase I, Gurgaon.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
Where is this job located?
Ans : This BPO Telecaller job is located in A Block Sushant Lok Phase I, Gurgaon.
Why should you apply for this BPO Telecaller job?
Ans : This BPO Telecaller job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 50 openings available.