Business Development Manager

50,000 - 99,000 /month*

Radiant

Sector 19 Gurgaon, Gurgaon

₹49,000 incentives included

2 - 6+ years Experience in Customer Support / TeleCaller

3 Openings

इंसेंटिव्स शामिल

फुल टाइम

जॉब हाइलाइट्स

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a Business Development Manager to join our team at Radiant. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹50,000 - ₹99,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Business Development Manager job

What qualifications and experience are required for this Business Development Manager position?
Ans : Candidates should have a Graduate and above qualification with 2-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Business Development Manager job ranges between ₹50,000-₹99,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Business Development Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 19 Gurgaon, Gurgaon.
How many vacancies are there for this Business Development Manager job?
Ans : There are 3 vacancies for this Business Development Manager role.
Is this job open for all genders?
Ans : Yes, this Business Development Manager job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Business Development Manager position is Sector 19 Gurgaon, Gurgaon.
What makes this Business Development Manager job a good opportunity?
Ans : This Business Development Manager job is a good opportunity as it offers a salary between ₹50,000-₹99,000 per month. This is a Full Time job and has 3 openings.