Hi
Sales Support
Prepare quotations and proforma invoices
Process customer purchase orders
Maintain enquiry and quotation records
Follow up on pending quotations
Coordinate with sales executives
Order & Dispatch
Track orders from PO to delivery
Coordinate with suppliers/Leica/company representatives
Prepare delivery documents and invoices
Track courier/transport and installation status
Accounts Coordination
Prepare invoices
Track outstanding payments
Maintain payment follow-up list
Coordinate with the accountant/CA
Maintain GST-related documentation
Customer Database
Maintain customer master data
Update enquiry, quotation and order status
Maintain records of hospitals, labs, pharma companies, research institutes, etc.
Service Coordination
Register service complaints
Coordinate between customer and service engineer
Track pending service calls
Maintain AMC/service records