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Telecaller

salary 18,000 - 22,000 /month
company-logo
job companyMantech
job location Kalyan nagar, Bangalore
job experience1 - 2 years Experience in Customer Support / TeleCaller
40 Openings
full_time ఫుల్ టైమ్

కావాల్సిన Skills

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2B Sales
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job వివరణ

We are looking for a Telecaller to join our team at Mantech. The role offers ₹18000 - ₹22000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.


ఇతర details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Telecaller job

  1. What skills and experience do you need for this Telecaller job?
    Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
  2. What salary is offered for this Telecaller job?
    Ans : The salary for this Telecaller job ranges between ₹18,000-₹22,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kalyan nagar, Bangalore.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 40 vacancies for this Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What does the role of Telecaller involve?
    Ans : As a Telecaller, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is Kalyan nagar, Bangalore.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 1-2 years of experience is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 40 openings.
Candidates can call HR for more info.
మరింత చదవండిdown-arrow

Contact Person

Sapna

ఇంటర్వ్యూ అడ్రస్

Kalyan nagar,Bangalore., Kalyan nagar, Bangalore
Posted 4 hours ago
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