Telecaller

30,000 - 38,000 /month

Man Go Job Consultancy Services (opc) Private Limited

Ameerpet, Hyderabad

Freshers in Customer Support / TeleCaller

45 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Meal

Job Description

We are looking for a Telecaller to join our team . The role involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth. you will join in WIPRO

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹30,000-₹38,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ameerpet, Hyderabad.
How many vacancies are there for this Telecaller job?
Ans : There are 45 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Ameerpet, Hyderabad.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹30,000-₹38,000 per month. This is a Full Time job and has 45 openings.