Franchise Manager

40,000 - 45,000 /month

Resources Management Inc

Attapur, Hyderabad

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Post Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Meal, Insurance, Medical Benefits

Job Description

We are looking for a Franchise Manager to join our team at Resources Management Inc to handle customer calls, provide exceptional customer support and resolve queries related to Hospitality and Food industry. The role offers an attractive in-hand salary of ₹ 40,000 - ₹ 45,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Post Graduate and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Franchise Manager job

What skills and experience do you need for this Franchise Manager job?
Ans : To apply for this Franchise Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Franchise Manager job ranges between ₹40,000-₹45,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Franchise Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Attapur, Hyderabad.
How many vacancies are there for this Franchise Manager job?
Ans : There are 10 vacancies for this Franchise Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Post Graduate and above qualification and 0-1 years of experience are eligible to apply for this Franchise Manager role. Only female candidates are eligible.
What are the key responsibilities of this Franchise Manager job?
Ans : As a Franchise Manager, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Franchise Manager position is Attapur, Hyderabad.
Who is the right fit for this Franchise Manager job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Franchise Manager job.
What makes this Franchise Manager job a good opportunity?
Ans : This Franchise Manager job is a good opportunity as it offers a salary between ₹40,000-₹45,000 per month. This is a Full Time job and has 10 openings.