Telecaller

25,000 - 40,000 /month

Magnum Steel

Sector 103 Gurgaon, Gurgaon

2 - 6 years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card

Job Description

We are looking for a Telecaller to join our team at Magnum Steel to handle customer calls, provide exceptional customer support and resolve queries related to B2B Sales. The role offers an attractive in-hand salary of ₹25000 - ₹40000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 2 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6 years of experience.

More about this Telecaller job

What qualifications and experience are required for this Telecaller position?
Ans : Candidates should have a 12th Pass and above qualification with 2-6 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹25,000-₹40,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 103 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 3 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 2-6 years of experience can apply for this Telecaller job. Only female candidates can apply.
Where is this job located?
Ans : This Telecaller job is located in Sector 103 Gurgaon, Gurgaon.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹25,000-₹40,000 per month. This is a Full Time opportunity and has 3 openings available.