Telecaller

16,000 - 20,000 /month

Kotak Mahindra Bank Limited

Andheri (East), Mumbai

6 - 24 months Experience in Customer Support / TeleCaller

12 Openings

Full Time

Graduate and above

All genders

6 days working | Day Shift

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

What qualifications and experience are required for this Telecaller position?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹16,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
How many openings are available for this position?
Ans : There are 12 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
Where is this job located?
Ans : This Telecaller job is located in Andheri (East), Mumbai.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹16,000-₹20,000 per month. This is a Full Time opportunity and has 12 openings available.