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Telecaller

salary 10,000 - 21,000 /month*
company-logo
job companyKamakhya Yatra
job location Ratu Road, Ranchi
incentive₹6,000 incentives included
job experience1 - 2 years Experience in Customer Support / TeleCaller
8 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2B Sales
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at Kamakhya Yatra. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹10,000 - ₹21,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Telecaller job

  1. What skills and experience do you need for this Telecaller job?
    Ans : To apply for this Telecaller job, candidates should have skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
  2. What salary is offered for this Telecaller job?
    Ans : The salary for this Telecaller job ranges between ₹10,000-₹21,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ratu Road, Ranchi.
  5. How many openings are available for this position?
    Ans : There are 8 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What does the role of Telecaller involve?
    Ans : As a Telecaller, your work will involve skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Telecaller job is located in Ratu Road, Ranchi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience is ideal for this Telecaller job.
  10. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹10,000-₹21,000 per month. This is a Full Time opportunity and has 8 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 21000

Contact Person

SWATI SINGH

Interview Address

keshari heights , opposite city style mall, ratu road, Ratu Road, Ranchi
Posted 10+ days ago
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