Telecaller

🌟 We’re Hiring! – CRm (Executive) at Kaftanize Retails Pvt. Ltd. 🌟

Are you passionate about delivering excellent customer experiences?
Join our growing team at Kaftanize Retails Pvt. Ltd., a leading name in premium fashion wear, and be part of a brand that values style, quality, and customer satisfaction.

💼 Position: CRM
📍 Location: [Mumbai Marol - On-site]
🕒 Employment Type: Full-time
Only Female Candidates needed, urgent opening for 1.

✨ Key Responsibilities:

Manage end-to-end customer relationships to ensure satisfaction and retention.
Handle customer queries, concerns, and escalations with professionalism and empathy.
Coordinate with internal teams for order processing, shipping, and after-sales support.
Maintain accurate CRM records and documentation of customer interactions.
Build strong rapport with customers to encourage repeat business and loyalty.
Gather feedback and share insights to improve service quality and communication.
Support management in executing customer engagement and retention strategies.

🎯 Desired Skills & Qualifications:

Excellent communication and interpersonal skills.
Strong problem-solving attitude with a customer-first mindset.
Familiarity with CRM tools and e-commerce platforms (preferred).
Prior experience in retail or e-commerce customer support will be an advantage.

💬 Why Join Us?
At Kaftanize, we believe our customers are our biggest asset — and you’ll be at the heart of creating delightful experiences for them. Grow your career in a dynamic, fashion-forward environment that values your voice and ideas.

📩 Interested candidates can share their resumes at contact@kaftanize.com . OR DM On 7506392570.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Kaftanize.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 1 Telecaller at Kaftanize
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.