Telecaller

This is a full-time on-site role for a Tele Caller at JIMSH, located in Kolkata. The Tele Caller will be responsible for making outbound and receiving calls to potential patients, providing information about our medical services, and answering customer inquiries. The role also involves scheduling appointments, maintaining patient records, following up on patient queries, and ensuring a high level of customer service and satisfaction.

Qualifications

• Excellent verbal communication and interpersonal skills

• Proficiency in handling customer service calls and providing information

• Ability to schedule appointments and maintain patient records

• Organized and detail-oriented with the ability to follow-up on patient queries

• Basic computer skills and familiarity with MS Office

• Experience in healthcare is a must.

• High school diploma or equivalent; additional qualifications in customer service or communication are advantageous

• Night shift mandatory. Weekly off once in a week.

• Salary best in the industry
  

Interested candidates send mail at gdm.am@jimsh.org

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., JAGANNATH GUPTA INSTITUTE OF MEDICAL SCIENCES AND HOSPITAL.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 5 Telecaller at JAGANNATH GUPTA INSTITUTE OF MEDICAL SCIENCES AND HOSPITAL
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Rotational Shift.