Contact customers with overdue accounts via outbound calls.
Remind customers of pending payments and due dates.
Negotiate payment arrangements and follow up on commitments.
Update customer account information in the system.
Maintain detailed call logs and collection records.
Handle customer queries and disputes professionally.
Meet daily, weekly, and monthly collection targets.
Escalate complex cases to supervisors when necessary.
Ensure compliance with company policies and debt collection regulations.
CONTACT NUMBER :7879279870