Telecaller

7,500 - 32,000 /month*

Innovative Solutions

Tollygunge, Kolkata

₹20,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

New

50 Openings

* Incentives included

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Banking

Languages: Hindi, Bengali

10th Pass and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card

Job Description

We are looking for a Telecaller to join our team Innovative Solutions. The role offers ₹7500 - ₹32000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Telecaller job

What is the eligibility criteria to apply for this Telecaller job?
Ans: The candidate should be 10th Pass and above and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹7500 - ₹32000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Telecaller job?
Ans: This Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this Telecaller job?
Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Innovative Solutions.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller role?
Ans: There is an immediate opening of 50 Telecaller at Innovative Solutions
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller job?
Ans: This Telecaller job has Day Shift.