Telecaller

8,000 - 12,000 /month

Infinitylink Communications Private Limited

Talegaon Dabhade, Pune

0 - 6 months Experience in Customer Support / TeleCaller

2 Openings

Full Time/Part Time

Job Highlights

Industry Type: Telecom / ISP

Languages: Hindi, Marathi

All Education levels

Females Only

6 days working | Rotational Shift

Job Description

We are looking for a Telecaller to join our team at Infinitylink Communications Private Limited. The role offers ₹8,000 - ₹12,000 and involves managing customer calls, delivering outstanding customer service related to Telecom / ISP. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Telecaller role.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹8,000-₹12,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Talegaon Dabhade, Pune.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Telecaller job. Only female candidates can apply.
Where is this job located?
Ans : This Telecaller job is located in Talegaon Dabhade, Pune.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹8,000-₹12,000 per month. This is a Both opportunity and has 2 openings available.