Email & Chat Process Executive

18,000 - 27,000 /month*

Nispra Global Solutions

Work from home

₹2,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

8 Openings

Incentives included

Work From Home

Part Time

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Hindi, Marathi

12th Pass and above

All genders

6 days working | Flexible Shift

Job Description

We are looking for a Email & Chat Process Executive to join our team at Nispra Global Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Customer Care. The role offers ₹18000 - ₹27000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the flexible shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Email & Chat Process Executive job

What skills and experience do you need for this Email & Chat Process Executive job?
Ans : To apply for this Email & Chat Process Executive job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹27,000 per month in this Email & Chat Process Executive position.
What shift and timings does this job follow?
Ans : This Email & Chat Process Executive job follows a Flexible shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Email & Chat Process Executive job?
Ans : There are 8 vacancies for this Email & Chat Process Executive role.
Is this job open for all genders?
Ans : Yes, this Email & Chat Process Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Email & Chat Process Executive, you will work on skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Email & Chat Process Executive position is Hinjewadi, Pune.
Who is the right fit for this Email & Chat Process Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Email & Chat Process Executive job.
What makes this Email & Chat Process Executive job a good opportunity?
Ans : This Email & Chat Process Executive job is a good opportunity as it offers a salary between ₹18,000-₹27,000 per month. This is a Part Time job and has 8 openings.