Telecaller

Telecaller / Calling Executive – Pharma

DepartmentMarketing

Experience1 to 3 Years

Compensation (Yearly)INR(₹) 200,000 to 260,000

By Shree Ramkrishna Exports Pvt Ltd

At Mumbai

Mandatory Skills

TelecallingSales CoordinationPharma SalesMS Office

Additional Skills

Job Description

Job Summary: We are looking for a proactive Telecaller to coordinate effectively between distributors, stockists, and the field sales team. The role involves regular follow-ups, order coordination, and ensuring smooth communication across all stakeholders.

Key Responsibilities:

• Make outbound calls to distributors, stockists, and field force for order followups and updates

• Maintain regular communication to ensure product availability and stock updates

• Track pending orders, dispatch status, and resolve queries

• Maintain accurate records of calls, orders, and interactions

• Support field sales team with required data and coordination

• Ensure timely sharing of schemes, offers, and product updates

Required Skills & Competencies:

• Good communication and interpersonal skills

• Strong coordination and follow-up abilities

• Basic knowledge of pharma distribution (preferred)

• Ability to work with data and maintain records

• Problem-solving attitude with attention to detail

• Preferred language – Preference will be given to candidates proficient in Marathi or Gujarati; knowledge of both languages will be an added advantage.

Qualification:

• Graduate in any discipline (preferred) / Under Graduates also applicable

• Prior experience in pharma/healthcare calling or coordination is an advantage

• Experience:1–3 years in telecalling / sales coordination (preferably in pharma industry)

Additional Information

• Work Location: Bandra, BKC 

• Reports to: Marketing Head 

• This is 6 days work from office role

• Interview rounds-2 rounds in the process

Required Qualification

Any Graduate ,

Job Insights: Important Tips to source better

• Please look for early joiners. (Max. 15 Days)

• Candidate must be ok to travel to BKC 6 days

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.