Telecaller

9,000 - 18,500 /month*

Ideal Staffing Services

Piplani, Bhopal

₹3,500 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Flexible Shift

Job Benefits: Insurance, Medical Benefits

Job Description

We are looking for a Telecaller to join our team at Ideal Staffing Services. The role offers ₹ 9,000 - ₹ 18,500 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Telecaller role.
How much can you earn in this position?
Ans : You can earn between ₹9,000-₹18,500 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Piplani, Bhopal.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Telecaller job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Query Resolution.
Where is this job located?
Ans : This Telecaller job is located in Piplani, Bhopal.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Query Resolution along with 0-1 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹9,000-₹18,500 per month. This is a Full Time opportunity and has 50 openings available.