Customer Support Call Centre BPO Executive

15,000 - 18,000 /month

Prajapati Bricks Supplier

Work from home

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

Work From Home

Full Time

Contract

Skills Required

Domestic Calling

Computer Knowledge

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Call Centre BPO Executive to join our team at Prajapati Bricks Supplier. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Call Centre BPO Executive job

Can freshers or experienced candidates apply for this Customer Support Call Centre BPO Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Call Centre BPO Executive role.
What salary is offered for this Customer Support Call Centre BPO Executive job?
Ans : The salary for this Customer Support Call Centre BPO Executive job ranges between ₹15,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Call Centre BPO Executive job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Customer Support Call Centre BPO Executive job?
Ans : There are 5 vacancies for this Customer Support Call Centre BPO Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Call Centre BPO Executive job is open for both male and female candidates.
What does the role of Customer Support Call Centre BPO Executive involve?
Ans : As a Customer Support Call Centre BPO Executive, your work will involve skills like Domestic Calling, Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Call Centre BPO Executive position is MP Nagar, Bhopal.
Who is the right fit for this Customer Support Call Centre BPO Executive job?
Ans : A candidate having skills like Domestic Calling, Computer Knowledge with 0-1 years of experience is the right fit for this Customer Support Call Centre BPO Executive job.
What makes this Customer Support Call Centre BPO Executive job a good opportunity?
Ans : This Customer Support Call Centre BPO Executive job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 5 openings.