Telecaller

🔹 Job Overview

We are looking for a motivated and enthusiastic Telecaller to handle inbound and outbound calls, generate leads, and support customers by providing accurate information about products/services.

🔹 Key Responsibilities

• Make outbound calls to potential customers to promote products/services

• Handle inbound calls and respond to customer inquiries

• Generate leads and convert them into sales opportunities

• Maintain a database of customer interactions and follow-ups

• Explain product features, pricing, and offers clearly

• Follow communication scripts while adapting to customer needs

• Resolve customer complaints or escalate issues when necessary

• Meet daily/weekly/monthly call and sales targets

🔹 Required Skills

• Good communication skills (verbal & listening)

• Basic computer knowledge (MS Office, CRM tools)

• Persuasive and negotiation skills

• Ability to handle rejection and stay motivated

• Strong customer service attitude

🔹 Qualifications

• Minimum: 12th Pass / Graduate (preferred)

• Prior experience in telecalling, telesales, or customer support is a plus

🔹 Salary & Benefits

• Fixed salary + incentives/commission

• Performance bonuses

• Training & career growth opportunities

🔹 Working Hours

• [6 days working]

• 9 AM-7 PM

🔹 Ideal Candidate

• Confident and energetic personality

• Goal-oriented and target-driven

• Comfortable speaking on phone for long hours

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.