Customer Support Executive

15,000 - 45,000 /month*

First Attempt Skills Training Private Limited

Pratap Nagar, Jaipur

₹10,000 incentives included

0 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

Job Description

Customer Support executive-

We are seeking customer-oriented individuals to join our team as Customer Service Representatives who will be responsible for providing exceptional services to our customers, resolving their inquiries, and ensuring their satisfaction.

Responsibilities:

1. Handle incoming customer inquiries through various communication channels (phone, email, chat)

2. Provide accurate and timely information to customers regarding their inquiries or concerns

3. Resolve customer complaints and escalate complex issues to the appropriate departments

4. Maintain a high level of professionalism and empathy while interacting with customers

5. Document customer interactions and update relevant information in the database

6. Collaborate with team members to improve overall customer satisfaction

Requirements:

1. Fluent Communication Skills

2. Should be 12th pass/ UG or above.

3. Both Fresher and Experienced can apply

Benefits-

1. PLI Included

2. Paid training for 3 months provided

3. Rotational shift

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 0-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹45,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Pratap Nagar, Jaipur.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 10 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Domestic Calling, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Pratap Nagar, Jaipur.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Domestic Calling, International Calling, Non-voice/Chat Process with 0-5 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹45,000 per month. This is a Full Time job and has 10 openings.