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Telecaller

salary 15,000 - 20,000 /month
company-logo
job companyFlipkart
job location Borivali (West), Mumbai
job experience0 - 6+ years Experience in Customer Support / TeleCaller
Replies in 24hrs
30 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Real Estate
qualification
10th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
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Job Benefits: Insurance, PF, Medical Benefits
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PAN Card, Aadhar Card, Bank Account

Job Description

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Telecaller job

  1. What skills and experience do you need for this Telecaller job?
    Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience.
  2. What salary is offered for this Telecaller job?
    Ans : The salary for this Telecaller job ranges between ₹15,000-₹20,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Borivali (West), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 30 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 10th Pass and above qualification with 0-7 years of experience can apply for this Telecaller job. Only female candidates can apply.
  7. What does the role of Telecaller involve?
    Ans : As a Telecaller, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Telecaller job is located in Borivali (West), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience is ideal for this Telecaller job.
  10. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 30 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits, Insurance

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Contact Person

Asmita Parmar

Interview Address

Borivali west, Borivali (West), Mumbai
Posted a day ago
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