Telecaller

9,000 - 15,000 /month

Finqy Unlock Wealth

Sealdah, Kolkata

0 - 6 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Life Insurance

10th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Finqy Unlock Wealth. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Life Insurance. The role offers ₹9000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a 10th Pass and above qualification with 0-6 years of experience can apply for this Telecaller role.
How much can you earn in this position?
Ans : You can earn between ₹9,000-₹15,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sealdah, Kolkata.
How many vacancies are there for this Telecaller job?
Ans : There are 10 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Telecaller position is Sealdah, Kolkata.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge with 0-6 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹9,000-₹15,000 per month. This is a Full Time job and has 10 openings.