Outbound and Inbound Calls:
Making outbound calls to potential leads or customers and handling inbound calls from existing customers.
Lead Generation:
Identifying and qualifying potential customers who may be interested in the company's offerings.
Sales and Customer Service:
Promoting products or services, answering inquiries, and resolving customer issues.
Customer Relationship Building:
Developing and maintaining positive relationships with customers through effective communication and active listening.
Documentation:
Recording call details, customer information, and interaction summaries in a CRM system.